carwow is proud to be a returning headline sponsor at this year’s AM100 dinner. With over 75% of the AM top 20 working strategically and operationally with carwow we’re keen to see how the AM100 shapes up for 2018.
The past year has been eventful for the UK Automotive Industry and the AM 100 dinner will provide us all with an excellent opportunity to come together and discuss experiences and strategies. It’s also been great to see that even in current times, some partners have been able to not only survive but thrive by taking advantage of every tool available to them.
As we are constantly adapting and evolving our product we know you may have some questions about what the future holds and how we can now help you. We are keen to answer any questions you may have so don’t be shy, come and find one of us on the night.
Headline sponsor - Exclusive ‘Oil and Lubes’ sponsor
TOTAL Lubricants, is delighted to support the AM100 Dinner 2018.
As a leading supplier of advanced lubricants, Total’s dedication to continuous improvement and product innovation has powered the introduction of value adding business solutions, as well as the doubling of investments made in pioneering R&D to support the formulation and testing of tomorrow’s products.
Engineering to the highest standards and using only premium quality raw materials, the same cutting-edge developments are applied to road engine lubricants, as those that have allowed Total’s automotive partners to succeed in winning multiple world titles.
Proud to still manufacture lubricants in the UK, TOTAL remain committed to having a direct presence in the market; offering competitive prices and an uninterrupted service from the point of supply, through to the provision of on-hand technical, marketing, office and field based assistance.
Dealer groups partnering with TOTAL can expect superior lubricants sustained by global resource, national coverage and local support.
We are pleased to be supporting AM100 again this year in recognising excellence in Customer Service.
As an Outsourced Provider specialising in the Automotive Sector, we have many years’ experience in working with dealerships to improve their customer service delivery via customer handling & retention in both Sales and Aftersales.
We fully understand that delivering “Good” customer service is no longer enough, and that your customers all require exceptional Personal Service.
Whether you currently measure your progress by CSI or NPS scores, our exciting new “BOT Technology” – artificial intelligence allows us to request and respond to customer feedback at a fraction of the cost of the traditional contact centre approach.
The dealer groups that we have worked with will attest that through our focus on People, Process & Communications we have assisted them to make their “Good – Better” and their “Better – Best!” resulting in their achievement of Upper Quartile status.
Feature sponsor - Video sponsor
Established in 2008, we are the originators of the automotive video industry and we’re specialists in it.
We provide app-based video solutions to the car industry to create a more transparent and easy car buying, and owning, experience. With a team of automotive and video experts, our products are firmly embedded across the sector.
Our first customer was automotive giant BMW. Today, our video services answer business challenges in over 42 car manufacturers who use our app-based solution. Sales and Servicing Departments, Aftersales Care operations, and more, are using our video services.
As automotive specialists, we speak your language, we know the challenges and pain points you experience.